Terms & Conditions

Terms & Conditions_______

To take full advantage of your personal treatment time with Al Warda Al Hamra we encourage Salon clients to arrive 15 minutes before your appointment time and Hair clients to arrive 5 minutes before your appointment time. This means we can fully understand your dreams, hopes and desires from the treatment and live up to your expectations. Sadly arriving just 5 minutes late will mean we have less time to dedicate to you and will reduce your wonderful treatment experience.

Hair Tint Test, Eyelash/Eyebrow Tint test
We take your personal satisfaction and safety very seriously, so to help us maintain our 5 star service all clients who have not enjoyed a hair color treatment or Eyelash/Eyebrow Tint test with Al Warda Al Hamra within the last 12 months are required to have a tint test 48 hours prior to their appointment.

Salon Treatment Contra-Indications
There are contra-indications relating to some Salon treatments. Clients with heart conditions, high/low blood pressure, circulatory disorders, gynecological disorders, epilepsy, arthritis/rheumatism, diabetes, pregnancy, allergies and possible other conditions are recommended to seek the advice of their doctor prior to booking.

Mobile Phones
We understand about busy lives and the need to remain available, if this means you have to have a mobile phone we simply ask that it gets turned to silent.

When visiting the Salon we recommend minimal jewelry as it can easily be lost and can hamper treatments.
No items may be left on the premises when you depart, please ensure that you take all your belongings with you.

Cancellation Policy
The treatments you have booked are especially devoted to you. A 6 hour cancellation notice is kindly required or we regret a 50% fee of the total treatment cost will be charged.
Warm thanks for your understanding and support in helping us to be the best we can be for you.